Upgrades

Yes! One of our ent feature releases allows you to upsize your game server right in the Dashboard! 


Instructions

  1. Log into the Dashboard
  2. Click Game Servers on the left sidebar
  3. Click Modify on the game server you wish to upgrade
  4. Click Upgrades on the top navigation bar
  5. Select the Size you wish to upgrade to then click Continue to Payment
  6. Review the order details, the credits to the order cost if applicable (we only charge the difference between your current server size and the requested size to complete the upgrade)
  7. Click on the PayPal or Debit / Credit Card buttons to enter your payment information
  8. Click Pay Now
  9. You will be redirected back to the Game Servers page while your server is upgraded


Note: The upgrade process will take your server offline while we update the settings of your Minecraft Server and host Virtual Machine. This should only take ~5-10 minutes and you can track the progress of the upgrade in the dashboard by looking at the Server Status!



Downgrades

We currently do not have an automated process for downgrading a server, however you can reach out to our support staff either in Discord, putting in a ticket here in FreshDesk, or reaching out in the Dashboard chat window and we can assist you there.